by TomArnold
Explorer

How to contact EE if mobile has stopped working an No Landline. Thanks

Whilst trying to register an E-Sim, the phone has messed up and will no longer recognise the physical sim (main line). I can no longer use phone apart from accessing internet. I can’t make WiFi calls.

i need an urgent replacement sim. 

How do I go about this.

i don’t have a landline phone

4 REPLIES 4
by Grand Master
Grand Master

Re: How to contact EE if mobile has stopped working an No Landline. Thanks

Hi @TomArnold 

 

Can you attend an EE store? 

 

Or 

 

Log into your EE account and use live chat. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: How to contact EE if mobile has stopped working an No Landline. Thanks

@TomArnold :

If you are on contract, on the Get in Touch page open up the "EE                  +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:

 

Capture.JPG

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by TomArnold
Explorer

Re: How to contact EE if mobile has stopped working an No Landline. Thanks

What are there opening times as no chat box is showing.

by Grand Master
Grand Master

Re: How to contact EE if mobile has stopped working an No Landline. Thanks

They're given below all the phone nos.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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