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by
New Member

How much does a replacement sim cost...?

How much does a replacement sim cost....?

1 SOLUTION

Accepted Solutions
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by Grand Master
Grand Master
Solution

Re: How much does a replacement sim cost...?

Take phone & SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM or phone CS for one for £1.50.

 

You can only use the online form when you just need a different sized SIM for a new phone.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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3 REPLIES 3
Highlighted
by Grand Master
Grand Master
Solution

Re: How much does a replacement sim cost...?

Take phone & SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM or phone CS for one for £1.50.

 

You can only use the online form when you just need a different sized SIM for a new phone.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

Highlighted
by Investigator
Investigator

Re: How much does a replacement sim cost...?

Personally i think the £1.50 charge should be removed as we are not able to go to shops to get it changed in this COVID19 climate. 

Highlighted
by
EE Community Support Team

Re: How much does a replacement sim cost...?

Morning @zinao75

 

Thanks for coming to the community.

 

If you speak to our Mobile Care team, they will be able to help you with the replacement SIM card and see what they can do about the charge.

 

Thanks.

 

Leanne.

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