by Dboy007
Explorer

How do I order a new sim as have lost mine

I’ve lost my sim when on holiday. How do I go about ordering a new one?

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: How do I order a new sim as have lost mine

HI @Dboy007

Call customer service on 150 from ee or any other provider to 0800 079 8586 and block your number 1st.

Then you can ask for replacement sim from customer service to send you a replacement sim that is chargeable or you can visit nearest ee store to free replacement sim. 

Thanks you. 

by
EE Community Support Team

Re: How do I order a new sim as have lost mine

Hi @Dboy007,

 

Welcome to the EE Community.

 

That's great advice from @tahirmian. It's important to get in touch with customer services as soon as possible so we can make sure your lost SIM card is blocked.

 

Thanks

 

James

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