by liyaxu
Visitor

How can I get my PAC code except calling EE?

I tried to call EE to get my PAC code,but the customer service said that I need to top up 25 pounds to talk to someone. Is there other ways that I can get my PAC code except for calling the number it offered?

2 REPLIES 2
by Profile closed
Not applicable

Re: How can I get my PAC code except calling EE?

Hello @liyaxu only customer service can issue PAC codes. If you have no credit to connect through 150 directly you can still contact them on 0800 956 6000 from another phone or by accessing Complaints Chat through this link:

 

http://ee.co.uk/help/safety-and-security/security/ways-to-complain

 

🙂

Highlighted
by
EE Community Support Team

Re: How can I get my PAC code except calling EE?

Hi @liyaxu

 

Welcome to the community.

 

Our disconnections team are the only team that can give you a PAC.

 

They can be contacted by contacting the customer service team as mentioned by @Profile closed.

 

You can find our contact details on our get in touch help page.

 

Find out more information about getting a PAC >

 

Chris 

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.