04-11-2017 11:54 AM
I tried to call EE to get my PAC code,but the customer service said that I need to top up 25 pounds to talk to someone. Is there other ways that I can get my PAC code except for calling the number it offered?
04-11-2017 12:01 PM - edited 04-11-2017 12:05 PM
Hello @liyaxu only customer service can issue PAC codes. If you have no credit to connect through 150 directly you can still contact them on 0800 956 6000 from another phone or by accessing Complaints Chat through this link:
04-11-2017 02:10 PM
Welcome to the community.
Our disconnections team are the only team that can give you a PAC.
They can be contacted by contacting the customer service team as mentioned by @Profile closed.
You can find our contact details on our get in touch help page.