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by Contributor
Contributor

How can I get a new SIM for my dongle?

Iam usually only in the UK for short periods of time around 1month. I am returning from Thailand April 29th & need a new account & SIM for my laptop dongle how can I do this with the EE stores closed?

1 SOLUTION

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by Contributor
Contributor
Solution

Re: How can I get a new SIM for my dongle?

Hi Katie & thanks, I have just been on the phone & got it sorted I hope. Told me that they will post it & it should be there on my return Sunday.

 

Thanks again,

View solution in original post

6 REPLIES 6
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by Grand Master
Grand Master

Re: How can I get a new SIM for my dongle?

@lesallen45   You need to call customer services so one can posted to you.  

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by Contributor
Contributor

Re: How can I get a new SIM for my dongle?

Thank you Chris is there any specific number to call?

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by Contributor
Contributor

Re: How can I get a new SIM for my dongle?

Hi Chris, Is there a live chat or email that can be used?

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by
EE Community Support Team

Re: How can I get a new SIM for my dongle?

Good Morning @lesallen45

 

You can get in touch with our customer care team by calling 150 from an EE handset or 0800 079 8586 from any other device. 

 

Thanks, 

 

Katie 🙂

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by Contributor
Contributor
Solution

Re: How can I get a new SIM for my dongle?

Hi Katie & thanks, I have just been on the phone & got it sorted I hope. Told me that they will post it & it should be there on my return Sunday.

 

Thanks again,

View solution in original post

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by
EE Community Support Team

Re: How can I get a new SIM for my dongle?

That's great to hear @lesallen45

 

Thanks for letting us know, 

 

Katie 🙂

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