by alexdennett Investigator
Investigator

How can I activate my new SIM as my old one has been switched off

How can I activate my new SIM as my old one has been switched off and won't accept texts or calls

4 REPLIES 4
by Grand Master
Grand Master

Re: How can I activate my new SIM as my old one has been switched off

Follow How do I activate and set up my new SIM?

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by
EE Community Support Team

Re: How can I activate my new SIM as my old one has been switched off

Hello @alexdennett

 

Thanks for posting on the community.

 

Has the advice from @XRaySpeX helped you get your new SIM card working?

 

Let us know how you are getting on.

 

Leanne.

by alexdennett Investigator
Investigator

Re: How can I activate my new SIM as my old one has been switched off

I had already attempted the above, but could not receive the necessary text because my old SIM has been switched off.

However, the agent I spoke to on live chat was able to sort it in minutes.

 

Thanks for the advice and for replying

 

Alex

by
EE Community Support Team

Re: How can I activate my new SIM as my old one has been switched off

Hi @alexdennett

 

Thanks for coming back to us.

 

Glad you have got this sorted 🙂

 

Have a great weekend.

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