by Franciscoamaral
New Member

Hi I lost my SIM card, can I have a new sim with old number please

Hi i lost my SIM card and I like have a new with same number please

1 SOLUTION

Accepted Solutions
by
EE Community Team
Solution

Re: Hi I lost my SIM card, can I have a new sim with old number please

Hi @Franciscoamaral,

 

Welcome to the community 🙂

 

If you give our customer care team a call, they will be able to block your old SIM card to prevent anyone using it and order a new SIM card for you to be sent out in the post.

 

If you need a SIM card straight away, you can pop into one of our EE Stores with some photo ID and they can also arrange this for you.

 

 

Alex 🙂

 

 

 

 

1 REPLY 1
by
EE Community Team
Solution

Re: Hi I lost my SIM card, can I have a new sim with old number please

Hi @Franciscoamaral,

 

Welcome to the community 🙂

 

If you give our customer care team a call, they will be able to block your old SIM card to prevent anyone using it and order a new SIM card for you to be sent out in the post.

 

If you need a SIM card straight away, you can pop into one of our EE Stores with some photo ID and they can also arrange this for you.

 

 

Alex 🙂

 

 

 

 

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