by McFlik
New Member

Hello, ive lost my sim card can you send me a new one please

I am abroad and I've lost my sim. Can my partner collect one from an EE shop in the UK on my behalf?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Hello, ive lost my sim card can you send me a new one please

Hi @McFlik

 

Welcome to the community, sorry to hear about your SIM.

 

If you haven't reported your SIM as lost yet, I recommend doing so as soon as possible with our customer service team.

 

Only an account holder can get a replacement SIM from our retail stores.

 

Chris

1 REPLY 1
by
EE Community Support Team
Solution

Re: Hello, ive lost my sim card can you send me a new one please

Hi @McFlik

 

Welcome to the community, sorry to hear about your SIM.

 

If you haven't reported your SIM as lost yet, I recommend doing so as soon as possible with our customer service team.

 

Only an account holder can get a replacement SIM from our retail stores.

 

Chris

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