by 1nnocent
Visitor

Hello guys, why am I blocked from making international calls from my new EE sim,

I have put this new EE sim in my old unlocked HTC phone, do I need to upload my passport and current bill with my address or what, and does anyone know where I do that, Please, Thanks everyone

and a good New Year (2018) to All

Ragards

Dermot or 1nnocent

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: Hello guys, why am I blocked from making international calls from my new EE

Hello @1nnocent is this a PAYM or PAYG SIM card? Do you want to use your phone abroad or make international calls from the UK? 🙂

by Grand Master
Grand Master

Re: Hello guys, why am I blocked from making international calls from my new EE

Hi, 

 

Because you need to add the service to your account. Please see EE international calling page. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Hello guys, why am I blocked from making international calls from my new EE

Hello there @1nnocent

 

Happy New Year 🙂

 

If you give us a call on 150 we can look at the international call bar for you and get this removed.

 

Thanks for posting on the community have a great day!

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.