09-01-2019 11:10 PM
I have a new iPhone X.
EE SIM card and have not transferred old number. I’d like to use this new number. But EE doesn’t recognise it when I try to send SMS.
I can make calls and all settings are correct and the message centre number is also correct.
Someone help me!
09-01-2019 11:48 PM
Welcome to the EE Community,
are you a EE pay monthly customer ?
have you done a upgrade ?
10-01-2019 08:16 AM - edited 10-01-2019 08:17 AM
Good Morning @MiaB88.
The messages that you're trying to send, are they iMessages or text messages?
iMessages will be blue and normal texts will be green.
Hope to hear back from you soon
10-01-2019 09:29 AM
Is your number correct under My Number in Settings, then Phone?
Can you receive text messages?