EE SIM Plan Unlimited £27 UPG only showing at 40Gb data

[TP86]

Hi 

I've just upgraded to the EE SIM Plan Unlimited £27 UPG its only showing as 40Gb data allowance.

The strange thing is i was on a 20Gb before which had 8Gb remaining now i have 40Gb with 34Gb remaining i'm not sure if this is an error and i need to contact customer services or if it will sort its self out on the next billing date.

has anyone had this problem before?

[Peter_C · Accepted solution]

Hi @TP86 and welcome to the community. 

This is something that Customer Service will need to deal with. Please contact 150 or live chat.

Let us know how you get on.

Thanks,

Peter