by chas2 Investigator
Investigator

Do EE transfer mobile numbers to new accounts at weekends?

Do EE transfer mobile numbers to new SIM accounts at weekends?

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Do EE transfer mobile numbers to new accounts at weekends?

Are you moving to EE from another network and are porting your number over with a PAC code from your old network?

 

If you are, and the number transfer (PAC code was given to EE) before 5.30pm on a working day your number will be transferred the next working day.

 

If it's after 5.30pm or if your request is made on a Saturday or Sunday, it will take two working days to transfer.

 

And also, numbers aren’t transferred over on a Bank Holiday, and I would assume Christmas holidays would be the same, so I would guess around the 27 December when it all goes through.

6 REPLIES 6
by Ace Contributor
Ace Contributor
Solution

Re: Do EE transfer mobile numbers to new accounts at weekends?

Are you moving to EE from another network and are porting your number over with a PAC code from your old network?

 

If you are, and the number transfer (PAC code was given to EE) before 5.30pm on a working day your number will be transferred the next working day.

 

If it's after 5.30pm or if your request is made on a Saturday or Sunday, it will take two working days to transfer.

 

And also, numbers aren’t transferred over on a Bank Holiday, and I would assume Christmas holidays would be the same, so I would guess around the 27 December when it all goes through.

by Profile closed
Not applicable

Re: Do EE transfer mobile numbers to new accounts at weekends?

Internal SIM swaps can be processed at any time, however, full number ports from one network to a different network only happen during the week.

 

For a full number port, I suspect nothing will likely get processed or happen now until around the 28th December.

by chas2 Investigator
Investigator

Re: Do EE transfer mobile numbers to new accounts at weekends?

Thanks guys, I guess it will be after Christmas now.

Chas

by
EE Community Support Team

Re: Do EE transfer mobile numbers to new accounts at weekends?

Good Morning @chas2

 

Thanks for posting on the community.

 

Have you given us your PAC?

 

If so when did you provide this?

 

Speak soon, Leanne 🙂

by chas2 Investigator
Investigator

Re: Do EE transfer mobile numbers to new accounts at weekends?

Hi Leanne,
Yes I gave my PAC to EE via phone at around 2pm on Thursday 21st Dec.
Thanks,
Chas.


Sent from Chas's iPhone.
by
EE Community Support Team

Re: Do EE transfer mobile numbers to new accounts at weekends?

Thanks @chas2

 

This would be the 27th for you.

 

You can still use the temporary number over Christmas.

 

Hope you have a great Christmas and New Year 🙂

 

 

 

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