by Sam_hart


I couldn't find anywhere else to contact someone so I hope this gets noticed. 

I just wanted to say a massive thank you to Laura from the Colchester store and Diane from the telephone customer services team for everything they did for me. Unfortunately I fell victim to a fraud case and my mobile number was ported out with me unaware, this could have had a long lasting effect on my account but they worked quickly to get this all sorted out for me as well as ensuring I still had use of my phone! They were incredibly polite, professional and friendly! Thank you again! 

EE Community Support Team

Re: Compliment

Hi @Sam_hart,


Welcome to the EE Community. Smiley Happy


Thanks for taking the time to share this great feedback.


If you'd like to send me a private message with your name and mobile number, I'll make sure your feedback is passed over to Laura and Diane's managers.



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