03-03-2018 10:46 AM
Hello. My EE PAYG sim is not allowing me to send texts or make calls in Hong Kong, I have over £10 credit, last time I used the sim was over christmas in UK. Can this international barring be lifted? Thanks, Myles
02-03-2018 01:31 AM
03-03-2018 11:00 AM
Welcome to community
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
iPhone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.
Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want
Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data.
by jldoucette Friday
by OliverB 2 weeks ago