by richduckworth Investigator
Investigator

Can't tether to EE PAYG SIM

Dear EE, I can tether to my phone with its EE PAYG SIM (with data pack added) but cannot connect to internet. Phone works fine with other SIMs. Reset the EE APN with those from the EE website and it worked for 2 days, then shut off again. Not sure what do now, went to EE store but they told me to go away 😞

Xiaomi Mi Max 2016001

5 REPLIES 5
by Grand Master
Grand Master

Re: Can't tether to EE PAYG SIM

@richduckworth  Providing there is  data there is no reason that it’s not working.    Have you tried restarting both devices? 

by
EE Community Support Team

Re: Can't tether to EE PAYG SIM

Hi there @richduckworth

 

Thanks for coming to the community.

 

Can you tether to any other device?

 

Do you have to enter a password to tether?

 

Thanks, Leanne.

by richduckworth Investigator
Investigator

Re: Can't tether to EE PAYG SIM

Yes, I've tried a number of devices and they work fine with another SIM, just not with the EE SIM. Password required and entered, so it's not that. 

by richduckworth Investigator
Investigator

Re: Can't tether to EE PAYG SIM

Yes, lots of restarting going on here! 

by
EE Community Support Team

Re: Can't tether to EE PAYG SIM

Thanks @richduckworth.

 

I've sent you a private message to get some more information from you about this.

 

Please take a look and get back to me.

 

Thanks


Chris

 

 

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