19-09-2017 09:42 AM
So I'm an international student. I got this EE SIM in the mail while I was still at home and popped it in yesterday. I have the £15 international pack with 500 texts in the UK and EU and still somehow I can't text my mom on her Romanian number and she can't text me either. Calls are fine though, as I called her yesterday so she could save this number. If it's relevant at all, this phone is a Sony Xperia Z5.
Do any of you know what's going on? Thank you.
20-09-2017 09:23 AM
I can't text anyone, my mom was just an example.
The reply: Your current balance as of today 09:19 is £0.00. You have 500 texts, 3.0GB, unlimited texts, unlimited minutes and 249 minutes remaining until 19/10/2017 for your £15 International Pack.
You have 9.8GB remaining until 18/10/2017 for your 10GB Free for 30 days. Your unlimited texts and minutes are to EE numbers only. Your last top up was £15.00 on 18/09/2017 at 19:42. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee . Great news, we've packed even more data, minutes and texts into our top pay as you go packs. See more at ee.co.uk/packupdate
Also, my account page says the texts are UK/EU texts so I don't see why this wouldn't work.
20-09-2017 10:11 AM - edited 20-09-2017 10:18 AM
Thanks for confirming.
Are you in Europe or the UK?
The text messages for EU is for when you are within Europe, you would be charged for any texts sent to an international number whilst in the UK.
20-09-2017 10:50 AM
20-09-2017 01:35 PM
by jackmod Monday
by Leon6 2 weeks ago