by Stteezz
Explorer

Another 500mb + 10gb sim not working

Hi I bought the LHR sim but the 10GB isn't automatically activating. I'm stuck in Skye with no data. Please help asap.

3 REPLIES 3
by Grand Master
Grand Master

Re: Another 500mb + 10gb sim not working

You need to use up the 500 MB 1st before the 10 GB becomes available.

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by
EE Employee

Re: Another 500mb + 10gb sim not working

Hi and welcome to the community @Stteezz

 

So I can try and assist, please may I know have you used your 500mb on your account?

 

Many thanks,

 

Lee

by Stteezz
Explorer

Re: Another 500mb + 10gb sim not working

Yes account balance is zero. As with the other threads, it isn't automatically activating.

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