by amy_penny
Visitor

Activating a sim card after loosing a phone

After loosing my phone i got an upgrade with a new sim yet i cant activate it?? ive tried ringing 150 but could get through to no one.

2 REPLIES 2
by Grand Master
Grand Master

Re: Activating a sim card after loosing a phone

@amy_penny  SIM cards can take up to 24 hours to activate but are usually done in around 4-5 hours.  Try restarting the device a few times as this can help speed up the process. 

by
EE Community Support Team

Re: Activating a sim card after loosing a phone

Morning @amy_penny

 

Thanks for coming to the community.

 

If your SIM card is not activated you can use our chat service by selecting our get in touch page then EE.

 

This will offer the chat service for you 🙂

 

Thanks, Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.