by Rachelle60
Explorer

will I be charged for calling my partners uk mobile in Germany?

My partner is going to work in Germany. I was told by customer services that if I call his uk mobile while he is there then I will be charged as it is an international call.

i then went onto online chat help who said as I was calling a uk mobile number it was included in my allowance. Can anybody clarify this?

we are both on EE pay monthly plans

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: will I be charged for calling my partners uk mobile in Germany?

Hi @Rachelle60

Yes you can call UK number free using your call allowance from UK while that number in Germany. 

Thanks 

3 REPLIES 3
by Ace Contributor
Ace Contributor
Solution

Re: will I be charged for calling my partners uk mobile in Germany?

Hi @Rachelle60

Yes you can call UK number free using your call allowance from UK while that number in Germany. 

Thanks 

by Rachelle60
Explorer

Re: will I be charged for calling my partners uk mobile in Germany?

Hi

thanks for the response, I thought this was the case but after receiving conflicting advice from 2 EE employees I wasn’t 100% sure if things had changed 

by
EE Community Support Team

Re: will I be charged for calling my partners uk mobile in Germany?

Hi @Rachelle60

 

I know @tahirmian has answered you already here, but just to add some back-up here, you can call a UK number within your allowances regardless of where they are in the world. 🙂

 

Hope this puts your mind at ease.

 

Chris

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