28-08-2019 10:38 AM
Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.
From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls
28-08-2019 01:19 PM
Welcome to the community.
If everything that @Northerner mentioned does not work for you, can you try connecting to another network as below?
Let us know if this works for you 🙂