20-12-2018 01:47 PM
Is EE the worst network for people who travel a lot? I can't access the live chat or call the help phone numbers.... Please help me EE!
20-12-2018 01:51 PM
You can't even access live chat or call the help phone numbers when you are abroad. What a joke. I've tried to contact them many times but no luck. I'm hoping someone on the forum can help.
20-12-2018 01:58 PM - edited 20-12-2018 02:00 PM
Welcome to the Community,
If you call 00442073620200 you will be able to speak with a advisor.
each network has different roaming partners so the roaming experience on each network will differ.
20-12-2018 02:03 PM
Are you ringing that from a landline or your mobile ?
Can you ring anyone else ?
did you activate your roaming before leaving the UK ?
20-12-2018 02:05 PM
20-12-2018 02:10 PM - edited 20-12-2018 02:11 PM
@Khasha82: Where are you?
Are you on contract or PAYG?
Can you make & receive calls & texts?
20-12-2018 02:10 PM
@Khasha82 to port your number to another network you need to be in the UK.
you need to speak with the retentions team on 150 to get your PAC code if your still within your minimum commitment any cancellation will be a subject to a termination charge.
20-12-2018 02:12 PM
20-12-2018 02:13 PM
20-12-2018 02:25 PM
Try the Freephone no. in my sig over Skype.
20-12-2018 02:47 PM
@Khasha82: Skype is an online application. You run it off a PC or smartphone. You don't dial it.
20-12-2018 03:03 PM
I am not able to call 0800 079 8586 via Skype. Do you expect me to load up money onto my Skype account to call? I don't understand why someone from EE isn't calling me, considering EE is my phone network, I shouldn't be expected to use another platform to reach the support network of my phone!
20-12-2018 03:45 PM - edited 20-12-2018 03:50 PM
No, I don't! You asked me for Skype's no. as if you thought you dial it & I told you it doesn't have 1.
Basically you have yet been unable to speak to EE tho' you have been back & forth. I just gave you 1 suggestion that may have worked. Unfortunately it didn't :(.