by siobhanroyle
New Member

why can I not use me iPhone abroad

i cannot understand why i cannever use my iphone out of the country

1 REPLY 1
by
EE Employee

Re: why can I not use me iPhone abroad

Hi @siobhanroyle and welcome to the community.

 

It does sound like you may have the international bar on your account.

 

If you are currently abroad, please follow below:

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account?

 

Many thanks,

 

Lee

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.