by siobhanroyle
New Member

why can I not use me iPhone abroad

i cannot understand why i cannever use my iphone out of the country

EE Employee

Re: why can I not use me iPhone abroad

Hi @siobhanroyle and welcome to the community.


It does sound like you may have the international bar on your account.


If you are currently abroad, please follow below:


So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.


Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?


Also, please let me know If you are using an EE personal or business account?


Many thanks,





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