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using my phone abroad, purchased minutes & texts . unable to use

Hi I have purchased minutes and texts to use abroad, my mobiile data has been turned  by. ee unable to make calls or send texts. 

I can't contact them by phone. 

I cant see anywhere on line to have a live chat with them

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EE Community Support Team

Re: using my phone abroad, purchased minutes & texts . unable to use

Good Afternoon @naomi7

 

Welcome to the community. 

 

Where are you? I hope you're having a fab time. 

 

Have you got roaming enabled on your handset?

 

Was your SIM working the UK before you departed?

 

Katie 🙂

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