28-08-2019 08:27 PM
applied for a travel data pass as i’m in america and i got the text to say it’s set up but it’s not working, i have data roaming turned on too
29-08-2019 12:29 AM
@annaarmstrong68 : Did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?