by lisa91
Visitor

roaming not working

Hi

 

I've been trying to make phonecalls abroad but neither calls nor texts are working. I sent a message to 150 to activate roaming before I left the UK.

Thanks

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: roaming not working

Hi,

@lisa91

What error you got when you try to call? 

Have you try number in international format? Please try 00447*** before call or text. 

Thanks 

by
EE Community Support Team

Re: roaming not working

Good afternoon @lisa91

 

Thanks for coming to community 🙂

 

I know @tahirmian has offered support already to you.

 

If you are struggling to use your services when abroad, please see our Roaming with EE - What to do if you're having problems abroad support article.

 

There may be some hints, tips and tricks there to help you.

 

Let me know how you get on.

 

Happy Holidays.

 

Richard

 

🙂

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