by jakewesoo
New Member

roaming not work egypt cannot make a call

 
3 REPLIES 3
by Grand Master
Grand Master

Re: roaming not work egypt cannot make a call

@jakewesoo : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't need to & can't do any of the above.

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by Grand Master
Grand Master

Re: roaming not work egypt cannot make a call

Hi @jakewesoo 

 

The roaming cost for Egypt can be found here:

 

https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/egypt

 

Thanks




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by
EE Community Support Team

Re: roaming not work egypt cannot make a call

Hello @jakewesoo

 

Thanks for coming here 🙂

 

Has the advice from @XRaySpeX to activate the setting within your My EE account online, helped you make calls in Egypt?

 

Let us know how you are getting on 🙂

 

Hope you are having a great time.

 

Leanne.

 

 

 

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