06-08-2019 05:00 PM
I am going to America for a week next week and I have paid for a Roam Further Pass. My current plan allows me unlimited calls and minutes and 4GB of data. Am I right in saying I will be able to use these allowances whilst in America?
If so, does this mean I can call uk landlines and uk mobiles as though I was in the UK?
I'm assuming this doesn't include USA based mobiles and landlines?
Also my wife will be with me, can I call her mobile too without incurring extra charges? She's on Plusnet, will she be charged for taking my calls?
Finally, will I be able to use my inclusive 4GB data allowance as normal for browsing, sat nav , without incurring any charges?
Thanks in advance
06-08-2019 06:19 PM
@Monopoly1 With the roam further pass you be able to call any number in the U.K. as if you was in the U.K. and your wife in the US and any none chargeable number in the US. You can also use your data while there.
Basically use the device as if you was in the UK.
06-08-2019 06:52 PM
Hi there @Monopoly1
Welcome to the community.
I can see you have had some great advice from @Chris_B for using your phone in America 🙂
Before you go, make sure you are all set up to use your phone abroad as below;
If you log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.
If they are not ticked, activate both to use your phone in America 🙂
Have a great time.
06-08-2019 07:37 PM
Thanks for your posts, very useful.
I have checked My EE and those things are enabled. My handset is also set up for data roaming.
One thing that confused me was that when I spoke to an EE CSA earlier to set up data roaming, she advised that I wouldnt automatically be able to use my inclusive data when I arrived in the USA. I would have to go into MY EE and swap around my bundles to enable the data element of my allowances to work?
She said I would receive a text message from EE as soon as I arrived in the USA advising me of this.
She didnt seem confident when giving this advice and it left me confused. I assumed everything would be ready to go as soon as I landed.
Can anyone clarify?
06-08-2019 08:26 PM - edited 06-08-2019 08:29 PM
Remember to text ROAMING to 150 before you leave to check roaming is enabled on your account.
06-08-2019 08:44 PM
I don't mean to sound thick , but apart from ensuring roaming is enabled, do I need to do anything else when I hit the USA or will I be good to go and able to start using my data straight away ?
06-08-2019 08:45 PM
You should be good-to-go.