09-12-2018 08:30 AM
I can see that you have explained this a few times and the team have advised you that you need to call.
We don't have account access here on the community and our chat team cannot support your account type.
To gain any information about your account you will need to call our team.
Do you have a friend or family member who would be able to help you when you call?
by Jny511 3 weeks ago
by jenf a week ago