by
EE Community Support Team

Re: problem. There is no service

Hi @Rafikhafiz

 

You can contact us on +44 (0) 7953 966 250 from abroad.

 

All our customer service numbers can be found here.

 

Leanne.

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

Damn this problem

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

Can I talk to the customer team in writing live chat 

by
EE Community Support Team

Re: problem. There is no service

Hi @Rafikhafiz

 

As advised you will need to speak to us, on the number provided. 

 

Thanks, Leanne.

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

Service is bad for customers and I am sorry for the inconvenience

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

So far the SIM card has no service but no solution

by
EE Community Support Team

Re: problem. There is no service

Hi @Rafikhafiz

 

Have you spoken to our customer service team?

 

Leanne.

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

WTF..

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

i cant call i dont not speak english do you understand ??.Damn you all

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

I did not talk to them 

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

please help, please help, please help, please help,    please help,....................... 

by
EE Community Support Team

Re: problem. There is no service

Hi @Rafikhafiz,

 

Sorry, we'd love to help but only our customer service team can access your account to help with your query.

 

Thanks

 

James

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

How can I talk to a customer team live chat . Because I can not call them

by
EE Community Team

Re: problem. There is no service

Hi @Rafikhafiz,

 

Our live chat teams are unable to support you with a pay as you go account.

 

To be able to access the details of your account you would need to give our team a call.

 

Alex

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

I dont not speak english 

by Rafikhafiz Established Contributor
Established Contributor

Re: problem. There is no service

Is there another way to communicate with them?

by
EE Community Team

Re: problem. There is no service

Hi @Rafikhafiz,

 

I can see that you have explained this a few times and the team have advised you that you need to call.

 

We don't have account access here on the community and our chat team cannot support your account type.

 

To gain any information about your account you will need to call our team.

 

Do you have a friend or family member who would be able to help you when you call?

 

Alex

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