by IgorKauka Investigator
Investigator

only receive sms, other actions fail, like: outgoing traffic or incomming calls

on my EE payg sim, i only can receive sms 

incomming calls are forwarded to voicemail.

 

outgoing traffic is impossible texts, calls and internet ... 

What can be the issue here ? 

5 REPLIES 5
by
EE Community Support Team

Re: only receive sms, other actions fail, like: outgoing traffic or incomming ca

Hi @IgorKauka,

 

Welcome to the EE Community.

 

Are you in the UK or roaming?

 

Thanks

 

James

by IgorKauka Investigator
Investigator

Re: only receive sms, other actions fail, like: outgoing traffic or incomming ca

Currently I am in the Netherlands 

by
EE Community Support Team

Re: only receive sms, other actions fail, like: outgoing traffic or incomming ca

Hi @IgorKauka,

 

Is this a new pay as you go SIM?

 

Thanks

 

James

by IgorKauka Investigator
Investigator

Re: only receive sms, other actions fail, like: outgoing traffic or incomming ca

There has made a 5 pound recharge a couple of months ago, but was never able to make outgoing traffic.. 

by
EE Community Support Team

Re: only receive sms, other actions fail, like: outgoing traffic or incomming ca

Hi @IgorKauka,

 

Have you ever used the SIM in the UK?

 

To activate a new SIM card, it must be used on the EE network in the UK.

 

Thanks

 

James

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