by Jennizammit Investigator
Investigator

no service on phones

Hi I've been in malta a few days now and both my phones on my contract have gone to no service I have tried rebooting and taking sim out and changing the network manually but nothing is working - I have seen you have had a few comments about this can you please let us all know what's going on as we can't call 150 to find out .... thanks 

4 REPLIES 4
by Grand Master
Grand Master

Re: no service on phones

@Jennizammit  If they was working it could just be a issue with the roaming network. A mast could of gone down.  

by
EE Community Support Team

Re: no service on phones

Hi @Jennizammit

 

Thanks for coming here to community 🙂

 

Please have a look here and this may help you.

 

Thanks

 

Richard

 

🙂

by Jennizammit Investigator
Investigator

Re: no service on phones

Hi looks like is a wide spread thing as just went into a go mobile shop and they have had a lot of people come in

 

all you need to do is scan for a carrier manually and then it should work 

by
EE Community Support Team

Re: no service on phones

community_champion (1).png

Good afternoon @Jennizammit

 

Thanks for taking the time to share helpful information with the community - it's great to have people sharing information that could help others, it's what the community is all about!

As a thank you from us, I’d love to treat you to dinner!

I'll send you a Private Message to get some additional details.

Many thanks,

Richard

Smiley Happy

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