by Lauren36
Explorer

my roaming isn't working

Hi i have just arrived abroad and my roaming isn't working and i havent revived a text 

3 REPLIES 3
by Grand Master
Grand Master

Re: my roaming isn't working

Hi @Lauren36 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Lauren36
Explorer

Re: my roaming isn't working

It won't allow me to turn premium calls on

Thanks

Get Outlook for Android
by
EE Community Support Team

Re: my roaming isn't working

Hi there @Lauren36

 

Welcome to the community.

 

Can you receive calls?

 

Or, do you have another UK number that we could call you on?

 

Leanne 🙂

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