by alino4ka_0550
New Member

my roaming is not working, where can I activate it

my roaming is not working, where can I activate it? I have not called EE before I left travelling, but I do not have dervice now to call

2 REPLIES 2
by Grand Master
Grand Master

Re: my roaming is not working, where can I activate it

@alino4ka_0550 Login to your online account and wait for a live chat window to pop up you can use this to request roaming to be enable on your account. 

by
EE Community Support Team

Re: my roaming is not working, where can I activate it

Hi @alino4ka_0550

 

Welcome to the community. 🙂

 

Did you manage to speak to the chat team?

 

Here are some troubleshooting steps in case you're still having problems:-

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search:-

 

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.