by dave_bennett
Visitor

iphone 7 not working connecting to foreign network

my phone i have for work is not picking up a foreign carrier. Im in Belgium I have checked mobile data. it searches for network in auto, but doesnt find one. But I can find networks manually, but the phone doent connect to the network. WIFI is working when Im connected but thats it.

1 REPLY 1
by
EE Community Support Team

Re: iphone 7 not working connecting to foreign network

Good morning @dave_bennett

 

Welcome to the EE community 🙂

 

Did you activate Roaming before you went to BELGIUM at all?

 

If not please see our Roaming with EE – Everything you need to know about using your phone abroad post.

 

Are you a pay monthly personal or a pay as you go EE customer?

 

Thanks

 

Richard

 

🙂

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