by underunderscore Investigator
Investigator

internarional calls block

Hi.
I'm writing from Italy and I can't use my allowance (calls and texts) from abroad cause it says that I have the international calls blocked. When I went to the store to ask about roaming, my allowance and if I had to do something they told me everything was fine, but now I can't even call the customers service for help.

HELP ME PLEEEAAASE 😞 😞 

4 REPLIES 4
by Grand Master
Grand Master

Re: internarional calls block

@underunderscore login to your online account and use the live chat pop up to request help with this.

by underunderscore Investigator
Investigator

Re: internarional calls block

if no pop up chat shows up what can I do??

by Grand Master
Grand Master

Re: internarional calls block

@underunderscore  The pop up will only appear if an agent is free.  

 

Lets see if this help.  @Leanne_T @Karen_C. Could you please give a hand with this.  Thanks. 

by
EE Employee

Re: internarional calls block

Cheers @Chris_B

 

Hi @underunderscore

 

I'll send you a Private Message with a link to our Chat Team.

 

Thanks - Karen. Smiley Happy

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