by Paulnewsham
Visitor

in mexico. cant call 150, no other line to use. live chat hangs. im payg. help

Hi,

I am currently in Mexico and cannot use my phone data. It wont let me call 150 to set it up and the live chat service just hangs on "chat is loading...." in my browser (when it isn't closed). I have no other lines available to use. I'm on payg.

1 REPLY 1
by
EE Employee

Re: in mexico. cant call 150, no other line to use. live chat hangs. im payg. he

Hi @Paulnewsham and welcome to the Community.

 

Any data would need to be purchased through http://add-on.ee.co.uk/purchase as your normal pack data is for UK only.

 

Please try turning off 4G and then try and use data.

 

Let us know how you get on.

 

Many thanks,

 

Lee​​​​​​​

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