by Flynny2
Explorer

in Fuerteventura

Am in Fuerteventura no phone signal,  annoy contact EE, roaming on no 4g or anything,  an anyone help?

4 REPLIES 4
by Grand Master
Grand Master

Re: in Fuerteventura

@Flynny2  Did you text ROAMING to 150 before you left the UK ? 

by Flynny2
Explorer

Re: in Fuerteventura

Been here for the last 8 years, never a problem in the past. Checked my account settings, roaming is activated. Checked usual things, phone off then on, disabled 4g, cannot get any other carriers

by Grand Master
Grand Master

Re: in Fuerteventura

@Flynny2  It could just be a network issue there if roaming is activated on your account.  

by
EE Community Support Team

Re: in Fuerteventura

Hi @Flynny2

 

Welcome to the community, I hope you're having a fantastic time in Fuerteventura so far. 🙂

 

What kind of phone do you have?

 

Have you tried a manual network search?

 

Device type Steps
Apple Settings > Carrier > Toggle Automatic OFF
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Settings > Mobile Network > Network Selection > Tap on start manual search

 

Chris

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