by Jodiegibbs1993
New Member

iam in Amsterdam and cant get any signal atal! i have tried everything!!

 iam in Amsterdam and i cant get any phone signal atal.. i have trird everything possible.. i cant ring ee because of the signal problem i really need it to work as i have a 8month old baby back home!!

3 REPLIES 3
by Grand Master
Grand Master

Re: iam in Amsterdam and cant get any signal atal! i have tried everything!!

@Jodiegibbs1993  Login to your online account and wait for a live chat window to pop up, you can use it to chat to customer services to request roaming be enabled on your account. This is normally done by texting ROAMING to 150 before you leave the UK. 

by Ace Contributor
Ace Contributor

Re: iam in Amsterdam and cant get any signal atal! i have tried everything!!

Hi,

 

I was in Amsterdam last weekend. What I have noticed was that it will not automatically pick up service from the roaming partner, I had to select the Carrier manually to T-Mobile NL. What phone do you have? 

 

If you have an iPhone, try:

 

Settings - Carrier, then toggle off “Automatic”.

 

By the way, did you enable roaming before your visit to Amsterdam?

 

W

by
EE Community Support Team

Re: iam in Amsterdam and cant get any signal atal! i have tried everything!!

Hello there @Jodiegibbs1993

 

Thanks for posting on the community.

 

I can see you have had some great advice already 🙂

 

Have you been able to get service now?

 

Let us know how you're getting on.

 

Leanne

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