by BeckyL1
Explorer

iPHON STOPPED WORKING ABROAD

Hi,

 

I have travelled to the Netherlands and my phone was working perfectly fine in the first few hours and then it just stopped. I can not make calls, texts, use my mobile data or call EE. I am unable to login to my EE for the past 2 days to contact for help. I have restarted it numerous times updated the software but this has not worked. However, I can still receive calls and texts and use the phone as normal.

 

Any help would be greatly appreciated !!

3 REPLIES 3
by Grand Master
Grand Master

Re: iPHON STOPPED WORKING ABROAD

Hi @BeckyL1 

 

Have you tried resetting your network settings?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by BeckyL1
Explorer

Re: iPHON STOPPED WORKING ABROAD

hi, yes I did but that hasn't worked either

by
EE Community Support Team

Re: iPHON STOPPED WORKING ABROAD

Hi @BeckyL1

 

Thanks for coming to the community.

 

I have sent you a private message on here to get some details.

 

Hope to hear back from you soon 🙂

 

Leanne.

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