by olaf1988
New Member

how to set up phone to use in canada

how to set up phone to use in canada? i have took out a travel data pass and 30 mins anywere but i get no signal?

2 REPLIES 2
by Grand Master
Grand Master

Re: how to set up phone to use in canada

@olaf1988   purchasing passes doesn’t enable roaming on your account,  if you log into your online EE account you need to enable roaming you will also need to enable call abroad and premium rate numbers then restart your device. 

by
EE Community Support Team

Re: how to set up phone to use in canada

Hi @olaf1988.

 

Thanks for coming to the community all the way from Canada 🙂

 

Have you been able to activate roaming in your My EE Account?

 

If it's already active, could you try manually searching for another network?

 

Jon

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.