by Marina98
Explorer

how can i make calls to the UK from abroad

Hello, 

 

My plan says that I can make calls to international numbers, however, coming on holiday to Portugal I can not make phone calls to the UK. Any way I can resolve this?

3 REPLIES 3
by Grand Master
Grand Master

Re: how can i make calls to the UK from abroad

@Marina98 : Whick plan have you?

 

If on contract, did you activate roaming on your EE a/c before you left UK?

 

Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Marina98
Explorer

Re: how can i make calls to the UK from abroad

Hello, I wasn’t able to activate the settings. Is there any way I can manage the situation?

by Grand Master
Grand Master

Re: how can i make calls to the UK from abroad

Why weren't you able?

 

Are you on contract or PAYG? 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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