by lorey

enabling and receiving calls while abroad

I am abroad and whenever someone tries to call me they hear the voicemail and my phone does not ring. I can receive the sms but not the phone calls.. I am still abroad. How can I enable "call" roaming not just data?

EE Employee

Re: enabling and receiving calls while abroad

Hi @lorey and welcome to the community.


So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.


Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 


Did this work?


Many thanks,



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