02-04-2017 11:27 PM
Can't access networks in Costa Rica. Tried global add on in U.K. Which wouldn't process. Have checked account and phone is enabled for roaming and correct boxes checked in account settings. Urgently need to get on a network to contact U.K. Help please.
02-04-2017 11:48 PM
It's not your phone that needs enabling for roaming; it's your a/c.
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
03-04-2017 03:49 AM
03-04-2017 06:23 AM
@AO64 The network in Costa Rica is patchy at best and there is no guarantee of you getting a signal in all your destinations.
03-04-2017 07:26 AM
Try the Freephone number in my signature for free over Skype.
by Paulramsey68 a week ago