by bilout3
Visitor

can we call from UK to Europe countries since we can use roaming abroad?

I was wondering if we could make international calls in europe from uk as well as using roaming data abroad? My partener called 150 last month to ask, their answer was yes so I called in europe and had a nasty suprised on my latest bill. IMy partner being british I let him called to make sure he will understand properly.

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: can we call from UK to Europe countries since we can use roaming abroad?

No sorry, International dialing from the UK to abroad is still different from roaming.  EE should not be telling people anything different.

 

You can a free get add-on which reduces the costs of International dialing quite significantly (though they still won't be free), details of which can be found here.  For a free opt-in to the Call Abroad Add-on, text CALL ABROAD to 150.

2 REPLIES 2
by Profile closed
Not applicable
Solution

Re: can we call from UK to Europe countries since we can use roaming abroad?

No sorry, International dialing from the UK to abroad is still different from roaming.  EE should not be telling people anything different.

 

You can a free get add-on which reduces the costs of International dialing quite significantly (though they still won't be free), details of which can be found here.  For a free opt-in to the Call Abroad Add-on, text CALL ABROAD to 150.

by
EE Community Support Team

Re: can we call from UK to Europe countries since we can use roaming abroad?

Hi @bilout3

 

Welcome to the community. 🙂

 

@Profile closed is correct, you cannot call from the UK to Europe as part of your plan. Please see the link above for the free add-on to reduce the cost of these calls.

 

You can find out exactly what is included in your plan on our price plan guides.

 

Chris

 

 

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