by Reidy7

can’t make no calls

Currently away in belgium/France for a few days and I need to make some important calls but keeps going to a French voicemail say this number is not authorised? But I can recieve calls and also send/recieve text messages plus use my data?

by Ace Contributor
Ace Contributor

Re: can’t make no calls

Hi @Reidy7 It sounds like you still have the international bar active. Can you try following the advice here? Let us know how it goes.


Why can’t I make calls back to the UK?


  • Try doing a manual network search in ‘settings’ and selecting a different network. Most countries will have more than one available network.


  • Are you dialling the number correctly? Some phones/networks may require you to manually dial the number in international format +44 to call back to the UK.


  • On iPhones make sure ‘Dial Assist’ is turned on in Settings > Phone.


If you’re still having problems your international bar may still be active; if you have a personal pay monthly account log into your My EE to use live chat and remove the international bar or give our customer service team a call.

EE Community Support Team

Re: can’t make no calls

Let us know @Reidy7 if the great advice from @chistery helps get things sorted out for you.









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