by emmareeves
Explorer

can i use my data in the USA

Hello,

 

Going to the USA for 10 days can I use my data over there like I can in Europe?

 

Thanks,

 

Emma

9 REPLIES 9
by Ace Contributor
Ace Contributor

Re: can i use my data in the USA

Hi @emmareeves

It all depend which tariff you on. 

Please click on this link 

https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/usa

You can get all required information about USA roaming 

Thanks 

by emmareeves
Explorer

Re: can i use my data in the USA

I am just on a pay monthly sim only tariff is that a max plan? I am confused by what the ticks mean also!

by Grand Master
Grand Master

Re: can i use my data in the USA

@emmareeves: Only if you are on an EE Max Plan or you buy the Go Further add-on for £60 over 6 months. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Ace Contributor
Ace Contributor

Re: can i use my data in the USA

Hi @emmareeves

When did you get your sim contract.

Click here https://myaccount.ee.co.uk/my-plan/?mp_action=action_view_plan_details&contextKey=revwzeor0jh85mkze0...

Login My ee Web account and you can your plan details. 

Thanks 

by
EE Community Support Team

Re: can i use my data in the USA

Hi @emmareeves,

 

Thanks for visiting the EE Community.

 

Were you able to check which plan you are on following @tahirmian's advice?

 

James

by emmareeves
Explorer

Re: can i use my data in the USA

Hi,

 

I am still unsure whether i have a max plan.. it is a EE Sim only promo plan 20GB data for 18 months contract

by Ace Contributor
Ace Contributor

Re: can i use my data in the USA

No then this will not be a max plan. 

by
EE Community Support Team

Re: can i use my data in the USA

Hi @emmareeves,

 

What is the name of your plan as displayed in My EE under 'Plan and add-ons'?

 

Thanks

 

James

by Grand Master
Grand Master

Re: can i use my data in the USA

The ticks mean "Included" in your tariff.

 

EE hasn't sold Sim-Only Max plans for ages.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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