by Feronia
New Member

can i use EE data, call, text in Bosnia and Serbia ?

im planning to purchase the EE sim card promo pay as you go 3GB + 10 GB. can i use this in Bosnia and Serbia as well ? 

and is the Free 250 minutes call only between EE number ? thanks 

2 REPLIES 2
by Grand Master
Grand Master

Re: can i use EE data, call, text in Bosnia and Serbia ?

Hi @Feronia

 

Bosnia and Serbia are not in the EU so wouldn't come under the EU roaming allowance. You would need to buy an add on: 

 

Roaming Bosnia:

Roaming Serbia:

 

Customers can take their UK allowances to Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

Customers on a new Max plan can take their UK allowances to the above destinations as well as Australia, Canada, Mexico, New Zealand and USA.

Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: can i use EE data, call, text in Bosnia and Serbia ?

Hello there @Feronia

 

Thanks for coming to the community.

 

I can see @Northerner has provided you with great information on using your phone in Bosnia and Serbia.

 

Full details on what is included within our EE packs can be found on the EE Pay as you go packs explained Help page.

 

Thanks, Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.