by ianw3
Explorer

can I use my max planin the usa started 19th April 2017

 
2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: can I use my max planin the usa started 19th April 2017

Hi @ianw3 Welcome to the community.

 

The answer is no unfortunately. You need a max plan started after 10 May 2017 for the additional max plan countries. You can add the Travel Data Pass giving 500MB of data for £4.80 a day. You can read all about it here.

 

Also, if you've not been abroad and used your SIM yet, text ROAMING to 150 now to check it's all set up!

 

Enjoy the USA! If you have any questions, pop back.

by
EE Community Support Team

Re: can I use my max planin the usa started 19th April 2017

Hello there @ianw3

 

Thanks for posting on the community.

 

I can see you have had some great advice from @chistery

 

Any price plan taken before the 10 May 2017 will not have USA, Canada, Mexico, Australia and New Zealand included within the allowance.

 

If you would like to benefit from these additional 5 countries please get in touch with our customer service team to discuss your options for adding these countries.

 

Have an amazing time 🙂

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