29-08-2017 02:03 PM
I'm in Spain, on an EE personal plan but although roaming is set up, I can't make phone calls. Says they're restricted. Can you help please?!
29-08-2017 02:10 PM
Yes. I can text, use wifi and data etc fine. Calls are restricted when I try to phone someone and it tells me to ring 470. I do this and get a message in Spanish
29-08-2017 02:14 PM
@Louisere Have you tried restarting the device ? And have you enabled roaming on the device and what device is it ?
29-08-2017 02:38 PM
Welcome to the EE Community, I hope you're having an amazing time in Spain so far. 🙂
Could you try a manual network search and selecting an alternative network operator?:-
Please let me know if that works.
29-08-2017 02:45 PM
@Louisere Just to check can you go to Settings>Phone amd make sure Dial Assist is switched on.