20-08-2019 02:06 PM
I tried to call and text a French number (Mobile and Landline) it's not working.
Message saying, you don't have enough credit.
I just activated a SIM card (Pays As You Go)
I top up £10 and now I have 4GB Data, 100 mins and unlimited texts.
I also send a text to 150 wit CALL ABROAD and I received a text saying, Your call abroad add on is ready.
UK calls are working, Data also is working.
I'm using an unlock iPhone, and I read in your account settings "All pay as you go accounts can be used abroad. Plus you can use your pack, Free Boost and add-on allowances when travelling across 48 destinations in Europe"
20-08-2019 04:20 PM - edited 20-08-2019 04:22 PM
Thanks for posting on the community.
You would need credit to text and call an international number, even with the call abroad add-on.
Have a look at our Calling abroad add-on charges Help page, to see how much credit you would need for these calls and texts.
20-08-2019 04:47 PM - edited 20-08-2019 04:52 PM
First thanks for your time and your fit answer but I'm sorry I really don't understand wy it's not working.
It's suppose to work for Europe, see my screenshot below.
Again tanks for the help
20-08-2019 05:17 PM - edited 20-08-2019 05:18 PM
Thanks Thanks Thanks
You're amazing, it's perfectly clear now
Just one last question, do you know if it's the same thing with a Pay Monthly plan ?